Account & Data Deletion

Catto has no sign-up or login — your pet and progress are tied to an anonymous identifier rather than a personal account. Even so, you can delete all of the data associated with you at any time. Here's how.

What gets deleted

Deleting your data removes everything Catto keeps about you, including:

• your anonymous owner and install identifiers;
• the display name and pet name you chose;
• your Screen Time goals and daily goal outcomes;
• your pet's stats, streak, backpack items, yarn-ball balance, and treat purchases.

Step 1 — Request server-data deletion before uninstalling

To permanently erase the records stored on our backend, email praconfirmaconta@gmail.com with the subject "Delete my Catto data".

Because your data is anonymous, please send your request before deleting the app if possible, or include any details that can help us find the right records (such as your owner ID or pet name). We will confirm and complete deletion within 30 days. Once deleted, your data cannot be recovered. Catto recovery and cross-device identity syncing are not currently enabled.

Step 2 — Remove the app and local data

After we help identify your records, uninstall Catto from your iPhone to remove its local app data. Uninstalling alone does not request deletion of server records or cancel a paid subscription. Manage subscriptions separately in the App Store.

Questions

If you need help deleting your data, contact praconfirmaconta@gmail.com and we'll walk you through it.